Covid-19: Travel and Events

Information from partners and governmental entities
American Airlines

Mensagem de estado

Shared content is not produced by the Travelstore group but by third-party entities. We exclusively use sources that deserve our full confidence, but we accept no responsibility for these contents.

American Airlines

American Airlines is updating and enhancing our cleaning procedures onboard our aircraft and will begin offering personal protective equipment to customers as we continue to prioritize customer and team member well-being in our response to the coronavirus.

 

Learn more about our cleaning process in the video above.

 

-More thorough cleaning, more often

 

Improvements to cleaning procedures will begin this week and will expand to every mainline and regional flight over time.

 

These measures build on new and expanded cleaning procedures we added in early March, including additional touchpoints in the cabin, increased provisioning of hand sanitizer and sanitizing wipes for crew members, and expanded fogging with an Environmental Protection Agency (EPA)-registered hospital-grade disinfectant in all public areas on aircraft. We are also expanding deeper cleanings and disinfection to all regional flights.

 

This cleaning will use a disinfectant approved by the EPA and includes:

  • In customer areas, tray tables, seatbelt buckles, armrests, window shades, seatback screens, and handles on doors  overhead bins will be cleaned.
  • In team member areas, enhanced cleaning will include the galley, jumpseats, crew rest seats and cockpit surfaces.

 

-Flight attendant masks

 

Masks will be required for flight attendants during every mainline and regional flight beginning May 1. In addition, we have added a drawer in the galley on every mainline flight containing personal protective equipment, including masks for flight attendants and pilots and other sanitizing items.

 

-Personal protective equipment

 

In early May, we will start the process of distributing sanitizing wipes or gels and face masks to customers. This offering will expand to all flights as supplies and operational conditions allow.

 

-Our ongoing commitment to safety

 

The latest changes build on our commitment to customers and team member safety. Our cleaning practices have always met or exceeded all guidelines set by the Centers for Disease Control and Prevention (CDC). All American Airlines mainline aircraft and most of

our regional aircraft are equipped with High-Efficiency Particulate Air (HEPA) filters. In addition, the cabin air in all of our aircraft is changed approximately 15 to 30 times per hour, or once every two to four minutes, similar to the standard for hospitals.

At the airport, we have expanded the frequency of cleaning the areas under our control including gate areas, ticket counters, passenger service counters, baggage service offices and team member rooms. We are also using stanchions to encourage social distancing at gates and ticket counters. Some computers and kiosks at ticket counters have been turned off to create more space between customers, and digital signs at gates promote health and safety while gate announcements discourage crowding. We are also working closely with airport authorities and government agencies to carry out our own extensive protocol for cleaning airport customer and team member areas.

 

We encourage you to check our Newsroom for the latest updates on our response to the coronavirus.

 

We hope these changes demonstrate our commitment to the safety and well-being of you and your travelers.

Last modified
Friday, May 22, 2020 - 10:30