Our ESG Commitment



ESG (Environmental, Social, Governance)

Environment and sustainability, flagship cause
We are committed to operating our business in the most sustainable manner possible with respect to the environment, our local, and global communities. We are uniquely positioned to lead the travel industry on sustainability

Social, Diversity, equity, and inclusion
Our success depends upon a truly inclusive and diverse workforce that is reflective of and responsive to the needs of our diversified client portfolio. We provide an authentic and equitable working environment; we are committed to equal opportunity and pay parity throughout our company; we expect our leaders to incorporate diversity into their goals and responsibilities. 

Governance, Risk and Compliance
Compliance is our competitive advantage and critical to our brand promise, the brands of the partners we represent and our clients' deep trust that we will always do the right thing to protect them.



Environment & Sustainability

The “E” in ESG

Travel has a carbon impact - CO2 emissions that responsible companies and industry actors are determined to contain (progressive shift towards clean energy).

Travelstore contributes to this effort by providing “Balance Sheet CO2” reports and executing initiatives related to the shift to clean energy.


Environmental protection initiatives - eco-friendly products, combating pollution and climate change.


Work environment and ecosystem; ecological awareness programs.


Cost reductions that can contribute to the reduction of CO2 emissions.



Sustainability goals

We are committed to operating our business in the most sustainable way possible, with respect for the environment and local and global communities. We actively adhere to and contribute to the goals that have been defined globally by our partner American Express GBT:

carbon fund

First TMC to be 100% carbon neutral in 2019  for employee business travel


Eliminate single-use plastics in the EU by 2021 and globally by 2025

co 2

Achieving carbon neutrality by 2025

net zero 2050

Achieve Net Zero emissions by 2050


Social, Diversity, Equity & Inclusion (DE&I)

The "S" in ESG

Our goal: to create a culture of inclusion

Where each one can be true and authentic


Employing people with different backgrounds, cultures, opinions and talents helps us to promote a diverse work environment.


A diverse workforce helps us create and innovate so we can deliver on our commitments.


Travelstore believes that each one can make a unique contribution, leading to exceptional experiences and the prosperity of its employees.


Human Rights

Travelstore enforces zero tolerance on human trafficking and modern slavery

direitos humanos


Governance, risk and compliance

The “G” in ESG

Rules and Procedures
In collaboration with its international partners, Travelstore has defined and adheres to rules and procedures in the following areas

  • Anti-corruption
  • cyber security
  • Privacy
  • Sanctions
  • Third party supervision

Annual compliance certification
An internal compliance certification process is carried out annually:

  • Assessment of strengths and weaknesses of internal controls
  • Identify support or improvement opportunities
  • Document accountability and compliance in an auditable manner

Travelstore participates and conducts interactive seminars and training on the following topics:

  • Anti-corruption
  • Privacy and Information Security